When clients ask AI which clinic to trust, does it name yours?

Clients ask AI which clinic is safe, who is properly qualified and what a treatment costs. We check what the answers say about yours, fix what’s wrong, and check again every month.

What this means for your clinic

Before booking, clients can ask ChatGPT or Google’s AI which clinics are safe, who is properly qualified and what a treatment costs. The answer names a few clinics and says why.

Built for
Aesthetics clinics, including nurse-led and doctor-led practices
What we check
What ChatGPT, Gemini, Perplexity and Google’s AI tell your clients, question by question
Rules we work within
The ASA’s CAP Code, and the ban on advertising prescription-only medicines to the public
What it costs
A fixed monthly fee, quoted after the free check

What clients ask AI

Clients ask who is qualified and whether a clinic is safe, as well as what a treatment costs. Safety questions often name the clinic.

Type your details and the questions change with you.

  • Best aesthetics clinic in Cheltenham for lip filler
  • Which clinics in Cheltenham are run by a nurse or doctor?
  • Is your clinic safe?
  • How much are skin boosters in Cheltenham?
  • Qualified practitioner for anti-wrinkle treatment in Cheltenham
  • Where can I get a skin consultation in Cheltenham?

Arrows open the question in ChatGPT. Answers shift from day to day, so we record them monthly.

What clients might be told

The assistant names clinics whose practitioners it can verify, and still credits one to a nurse who has left. The clinic without visible qualifications is passed over.

Example. Invented businesses, invented answer.

Gemini Example

Question asked: Which aesthetics clinics in Cheltenham are run by a nurse or doctor?

These Cheltenham clinics list medically qualified practitioners:

  • The Pittville Skin Rooms

    Nurse-led, with treatment prices published on its site.

    Named
  • Marlowe Aesthetics

    Doctor-led clinic offering consultations six days a week.

    Named
  • Elm Row Clinic

    Founded by an aesthetic nurse prescriber.

    Practitioner left in 2024

    Out of date

Your clinic

Qualifications not found, so not named

Missing
Example answer from Gemini. The businesses named are invented.

Where AI looks before it names a clinic

  • Your own website

    Treatment pages, practitioner qualifications, prices and aftercare. Vague pages give AI nothing to quote.

  • Practitioner registers

    Registers such as Save Face and the JCCP, which show who is qualified to treat.

  • Professional registers

    The NMC, GMC or GDC register entries for your prescribers and clinicians.

  • Google Business Profile and reviews

    What clients say about results, safety and practitioners by name.

  • Comparison and booking sites

    Directories and booking platforms that list clinics side by side.

  • Press and features

    Coverage that connects your name to treatments and to your town.

Why good clinics get left out

  • Qualifications buried on an About page

    If AI cannot see who treats clients and how they are qualified, it recommends a clinic where it can.

  • Treatments without their own page

    A price list is not enough to be cited when someone asks about a specific treatment.

  • The detail lives on Instagram

    Much of it is hard for AI assistants to read. The facts need to live on pages they can.

  • Names that change from place to place

    Clinic, practitioner and brand names that vary between your site and your listings.

What we would fix first

  • Practitioner qualifications and registrations stated plainly, on pages AI can read
  • A factual page for each treatment you can lawfully promote
  • Consultation, aftercare and complaints information written down
  • Entries on any registers you belong to, kept current

See what AI says about your clinic

Twelve questions your clients ask, four AI assistants, screenshots within one working day. Free, and checked by a person.

Get the free check

Questions clinics ask us

Can you write about anti-wrinkle treatment?

Not as a promotion. We write factual pages about consultations, practitioners and the treatments you can lawfully promote, and flag anything that needs your own compliance check before it goes live.

Do you publish before-and-after claims?

Only claims you can substantiate, worded within the ASA’s rules, and only with your approval.

Most of our bookings come from Instagram. Why does this matter?

Clients increasingly check a clinic before they book, and AI assistants are one of the places they check. If the answer cannot find your qualifications, it will vouch for someone else.